I can't say enough about how fantastic our window people are. They're friendly, interested in our project, and most of all, they are both really good at what they do and totally communicative. Our windows are beautiful, well-built, and perfectly installed, and we've known exactly what was going on every step of the way. The installers have been able to rearrange their planned installation schedule according to some special requests from us, and have made sure that we know and are comfortable with every part of the process. They even let the cat sit in their tool bag. And here's the thing -- they're getting laid off tomorrow. The company doesn't have enough work to keep them on, because the current economic mess means nobody is buying windows these days. It really, really sucks.
So if you're local -- anywhere in the greater Baltimore area -- and you've been thinking about buying some windows, now would be a really great time to get it done. Call American Design and Build, tell them we sent you. They really, really want to keep their crews employed, and they'll do everything they can do get you a great price so that you can get your project done and they can keep their crews. (And yes, they do stuff besides windows -- they did our roof, too, and they also do siding, doors, and lots more.)